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Regulatory Information

As a responsible financial services provider, we abide by all the relevant legislation and codes of conduct in the jurisdictions where we operate. The following contains information about the regulatory status and further important notices relating to the Standard Bank Offshore Group Limited and its subsidiaries in Jersey, the Isle of Man, and Mauritius. It is registered in Jersey as company 43694.


The ultimate holding company of the Standard Bank Offshore Group Limited is Standard Bank Group which has its registered office at 9th Floor, Standard Bank Centre, 5 Simmonds Street, Johannesburg, South Africa. Standard Bank Group is regulated by the South African Reserve Bank as a bank controlling company.


The following companies are all wholly owned subsidiaries of the Standard Bank Offshore Group Limited, which has its registered office at Standard Bank House, 47-49 La Motte Street, St. Helier, Jersey JE2 4SZ. 


Regulated status

The regulated status of the wholly owned subsidiaries is set out below, but Standard Bank Offshore Group Limited, as the parent company, is not itself regulated.


ISLE OF MAN

Standard Bank Isle of Man Limited is licensed by the Isle of Man Financial Services Authority and registered in the Isle of Man as company 4713C.


JERSEY

Standard Bank Jersey Limited is regulated by the Jersey Financial Services Commission and registered in Jersey as company 12999.  Melville Douglas is a registered trading name of Standard Bank Jersey Limited.
Standard Bank Offshore Trust Company Jersey Limited is regulated by the Jersey Financial Services Commission and registered in Jersey as company 9153.


MAURITIUS

Standard Bank Trust Company (Mauritius) Limited is regulated by the Financial Services Commission, Mauritius, to provide corporate and trust services and does not fall under the regulatory and supervisory purview of the Bank of Mauritius. Business registration number: C06021609. 

Standard Bank Group ownership

Standard Bank Isle of Man Limited and Standard Bank Jersey Limited are part of Standard Bank Group; incorporated in South Africa and regulated by the South African Reserve Bank as a bank controlling company. They place funds with other parts of their group and thus their financial standing is linked to that of the Standard Bank Group. Depositors may wish to form their own view on the financial standing of Standard Bank Isle of Man Limited, Standard Bank Jersey Limited and that of the Standard Bank Group based on publicly available information. The latest report and accounts are available at www.standardbank.com/international

Depositors’ Compensation

Deposits made with Standard Bank Isle of Man Limited are covered by the Isle of Man Depositors' Compensation Scheme as set out in the Depositors' Compensation Scheme Regulations 2010. Full details of the Scheme are available on the Isle of Man Government’s website, or on request.


Standard Bank Jersey Limited is a participant in the Jersey Bank Depositors Compensation Scheme. The Scheme offers protection for eligible deposits of up to £50,000. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details of the Scheme are available on the States of Jersey website, www.gov.je/dcs or on request.


Complaints to Financial Services Ombudsmen

The Isle of Man has a Financial Services Ombudsman scheme covering disputes relating to financial services offered in or from the Isle of Man to individuals and trustees or managers of SIPPS. In the unlikely event that we are unable to resolve your complaint, or if you remain dissatisfied, you may also complain directly to the Financial Services Ombudsman, details of which will be given to you should you contact us in relation to a complaint. You can also request this information at any time. Full details of this scheme are available on the Isle of Man Government’s website, or on request.
The Channel Islands Financial Ombudsman Scheme covering disputes relating to financial services offered to certain categories of persons in or from within Jersey came into effect on 1 November 2015. Persons to whom the scheme applies have six months from receiving a final response to a complaint from Standard Bank Jersey Limited to bring the matter to the financial ombudsman. Full details can be obtained at www.ci-fo.org


UK residents

Deposits made with Standard Bank Isle of Man Limited and Standard Bank Jersey Limited are not subject to the provisions of the UK's Financial Services and Markets Act 2000 for the protection of retail customers, and will not be protected under the UK Financial Services Compensation Scheme or the UK Financial Ombudsman Service.


South Africa residents

 Standard Bank Offshore Services (RSA), operates under the license of The Standard Bank of South Africa Limited (“SBSA”), an authorised Financial Services Provider (FSP11287).